Privacy Notice
Effective Date: August 1, 2023
Darden Global Privacy Statement
Darden is based in the U.S., and its collection and use of Personal Information is processed subject to U.S. Data Protection laws. Personal Information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, to fulfill your order, we collect personal information, such as name, address, phone number, and credit or debit card information. Some laws define “personal information” differently, and we use those definitions when they are applicable.
Darden does not store data collected through our websites or mobile apps in any location outside of the United States. If you are visiting from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from U.S. law, by providing your Personal Information on our websites or mobile apps, you are acknowledging that such collection may occur and expressly grant permission to do so. Darden will take appropriate steps to ensure that your Personal Information is protected and handled as described in this Privacy Policy (the “Notice”).
Please note that this Notice does not apply to the privacy practices of any Franchised Operator or Licensee, Domestic or International. For more information on Franchised Operators and Licensees, please visit https://franchisedarden.com/ for more information.
Your Privacy
Our Notice describes the information we collect from and about you during your visit to our online interfaces (including websites, mobile applications, social media, or other digital channels), via your in-restaurant interactions, and through your interaction with in-restaurant devices owned or controlled by us (collectively, the “Sites”). It also describes how we use information about you and with whom we disclose it. This Notice applies only to those Darden interfaces that link directly to this Notice.
The terms "we," "our," and "us" in this Notice refer to Darden and its family of companies. It's important to know that our websites or mobile apps may contain links to third-party sites not controlled by Darden or covered by this Notice. We recommend that you check the privacy statements of other sites you visit before providing any Personal Information.
Click on one of the links below to jump to the listed section:
What Information Is Collected and How It Is Collected
How We Use Your Personal Information
How Your Personal Information Is Disclosed
How We Retain Your Personal Information
How We Safeguard Your Personal Information
How We Protect Children’s Privacy Online
Notice to California Residents
Your Connecticut Consumer Rights
Public Forums Available On Our Sites and Social Media
What Information Is Collected and How Is It Collected?
Personal Information We Collect
We may collect Personal Information about you from a variety of ways depending on how you interact with our restaurants, websites, or mobile services. This information includes:
· Personal Identifiers such as name, address, phone number (including mobile), email address, and username and password to access Darden products and online services;
· Other Personal Identifiers such as names, postal addresses, e-mail addresses, and telephone numbers of others to whom you ask us to send information;
· Demographic Information such as date of birth, marital status, family structures, educational levels, employment status, household income and dwelling, and characteristics of protected classifications under state or federal law, such as gender, race, and military status;
· Financial Information such as payment card details, financial account information, billing address, and home mortgage.
· Internet/Network Information such as Internet Protocol (IP) Address and/or domain, internet service provider, internet click activity on our websites or mobile apps, analytics data, browsing history, and search history;
· Commercial Information such as online order and reservation history, records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
· Geo-location information of your computer or mobile device, such as your city, state, province, and country. When you access the mobile app, we may collect precise geo-location information if you permit the app to access such information so that we may provide you with directions based on your location and proximity to the nearest Darden family restaurant;
· Audio/Video information, such as CCTV images, photograph; and
· Other Personal Information you may provide to us, such as comments, chats, opinions, and mobile carrier.
How We Collect Information
We may collect your Personal Information provided directly by you or a member of your household when you:
· Create an account on one of our websites or mobile services;
· Place an in-person or on-line to go order, or other transaction, with us;
· Enable your Geolocation services;
· Make a payment for products or services;
· Participate in our eClub or any loyalty programs;
· Make a reservation;
· Purchase a Gift Card;
· Participate in promotional sweepstakes;
· Provide feedback or participate in a survey;
· Contact us with a question or request; and
· “Like,” “Follow” or otherwise connect with or post to one of our Social Media Pages.
We may collect your Personal Information from a device associated with you or your household:
· Desktop Information: We collect technical information when you visit our websites or services. This may include information such as your Internet Protocol (IP) address, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our websites, and other information about your session on our websites.
· Mobile Information: When you use or access our Services from a mobile device, we may collect information such as your unique device ID and your location. If you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number, as well as any other Personal Information specified by the App in its terms or notices.
· Geolocation information: We may collect or infer information about your general or precise location when you access or use the Services, visit our restaurants, support center, turn on Bluetooth, Wi-Fi, or other geolocation functionality on your device.
· Device-Based Advertising: We may also use device information, particularly in mobile advertising, to help deliver our ads and measure ad campaign effectiveness. Darden and the companies we work with may collect certain information when you visit one of our sites or see our ads. Compiling and comparing this information creates a unique ID for individual devices and can be "matched" to the same information on other sites or mobile applications. Some companies we work with are also able to associate related devices into households based on common characteristics, such as IP addresses.
· Device Usage Research: We may participate in the Adobe Marketing Cloud Device Co-op. This helps us understand how you use our website and apps across your devices so that we can better tailor promotions to you.
We may collect your Personal Information using automated technologies:
· Cookies: We use a variety of technologies, including cookies, to collect information about your online/mobile activity when you visit our site(s). Cookies are small text files that a website server stores on your computer or device. They’re typically used to remember your account login preferences, monitor website traffic, provide customer support like live chat, and help us better customize our site for your individual preferences.
· Pixels/Beacons: We or third-party ad servers, including Facebook, may use cookies or invisible pixels or beacons on our websites or mobile apps to count how many users visit certain pages or take certain actions to collect or receive information from our websites, mobile apps and elsewhere on the Internet. We may use this information to improve our marketing programs and content and target advertisements on this website and/or other sites.
· Online Behavioral Advertising (OBA): There are ways we use OBA on third-party websites and mobile apps that are not affiliated with Darden.
· Interest-Based Advertising: The third parties we contract with may use cookies or other technologies to gather interest-based information to customize the ads you see. This information may be combined and linked with data from other sources. Neither the third parties nor Darden collects any Personal Information through these cookies. We may also use aggregate data to display ads or content that may interest you.
Darden has adopted the use of the AdChoices Icon (also known as the Advertising Options Icon) on our interest-based advertising (excluding ads appearing on platforms that do not accept the icon). You can learn more about AdChoices by visiting http://www.aboutads.info/choices to learn more and control whether or not you receive this type of advertising from participating companies.
· Do Not Track Signals: We do not respond to Web browser "Do Not Track" signals at this time. To prevent us or third parties from tracking, you can access your browser settings and disable or delete your cookies.
· Link to Websites: The Services may have links to other websites and other services that we do not operate or maintain. We have no control over how these websites may collect your information, and we are not responsible for the practices, policies, and security measures implemented on these websites.
We may collect your Personal Information from our Darden family of restaurants such as:
· Olive Garden
· LongHorn Steakhouse
· Cheddar’s Scratch Kitchen
· Yard House
· The Capital Grille
· The Capital Burger
· Seasons 52
· Bahama Breeze
· Eddie V's.
· Ruth’s Chris
We may collect your Personal Information from other sources:
· Third Parties: We may, from time to time, supplement the information we collect about you from third-party sources from whom we collect or purchase Personal Information in order to enhance our ability to serve you, tailor content to you, and offer you products or services that we believe may be of interest to you. We may combine the information we received from those sources with the information provided directly by you.
· Vendors: Our vendors may disclose your Personal Information to us. For example, if you order food or catering, order gift cards, make a purchase for merchandise, make a payment, or provide feedback on your experiences, you may submit Personal Information to one or more vendors that may disclose your information to us. Our vendors may also receive information from geolocation data providers to help us understand aggregate visit patterns in restaurant markets of interest, but these providers get the location data from sources other than our own apps and websites. Additionally, for certain features of the online services, you may log in through your third-party social media account or share content from the online Services through third-party social media platforms. When you submit information to a third party, you are subject to that third party’s terms of use and privacy policies, for which we are not responsible.
How We Use Your Personal Information
We collect and use your Personal Information for the following purposes:
· Create and manage your account;
· Offer and provide products and services to you;
· Process and collect payments for goods and services;
· Communicate about, and administer your participation in special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions;
· For targeted advertising and marketing services;
· Send information to others if you ask us to do so;
· Respond to and communicate with you about your requests, concerns, questions, and comments;
· Operate, evaluate, and improve our business;
· Perform data analyses;
· Protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities;
· Collect location data to enable check-in notification for curbside to-go orders when you arrive at the restaurant, even when the app is closed or not in use; and
· Comply with and enforce applicable legal requirements, relevant industry standards, and our policies.
We comply with and enforce applicable legal requirements, relevant industry standards, and our policies. For example, we may use the information you provide when you complete an online order, transaction, or reservation. When you sign up with our eClub or rewards and provide us with your contact information, we may also use that information to contact you with news and special offers.
To the extent permitted by applicable law and with your consent where required, we also use information collected through automated means for purposes such as (i) customizing our users’ visits to our site, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our site, and (iii) managing our site and other aspects of our business. To the extent permitted by applicable law, we also may use this information to provide you with ads about our products when you browse this and other websites or use our mobile apps.
How Your Personal Information Is Disclosed
· Darden Family: We may disclose your Personal Information within the Darden family of restaurants. The Darden Family currently includes Darden, Olive Garden, LongHorn Steakhouse, Cheddar's Scratch Kitchen, Yard House, The Capital Grille, The Capital Burger, Seasons 52, Bahama Breeze, Ruth’s Chris, and Eddie V's, as well as our affiliates and subsidiaries. Members of the Darden family who receive this information from us are not authorized to use or disclose the information except as set out in this privacy statement.
· Third Parties: In order to serve you, we disclose your Personal Information to service providers or third parties that perform functions on our behalf. We may disclose your Personal Information with vendors or third parties who provide services to us, such as fulfilling orders, facilitating reservations, providing data processing and other information technology services, managing promotions, managing any rewards programs, surveys, contests, prize draws, and sweepstakes, carrying out research and analysis, and personalizing individual Darden customer experiences. We do not allow these vendors to use this information or to disclose it for any purpose other than as allowed by law or to provide services on our behalf or on an aggregated basis for statistical, benchmarking, or other analytical services.
As permitted by law, we also disclose information collected about you with companies with whom we have formal agreements to conduct analysis, engage in customer research, benchmarking, and improve our products or services.
We may decide to sell or transfer all or part of our business for strategic or other business reasons. As part of that sale or transfer, we may pass the information we have collected and stored, including Personal Information, to anyone involved in the sale or transfer.
· Compliance With Laws: We may disclose your Personal Information and other information to third parties, including governmental authorities, to comply with any applicable law, regulation, legal process, or enforceable governmental request or if we believe in good faith that such disclosure is necessary to protect against harm to the rights, property or safety of Darden, our customers, or the public as required or permitted by law (especially in emergency situations).
Your Choices and Rights
· Changing or Updating Your Personal Information: You may request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected by contacting privacy2@darden.com or as set forth under "How Can You Contact Us?" below.
· Changes to Your Marketing Preferences: If you wish to opt out from receiving future marketing communications, you can:
o Use the unsubscribe link in the email you received from us;
o Log into your account and update your preferences; or
o Contact us at privacy2@darden.com
· Opting Out or Withdrawing Your Consent: You may opt out of the following:
o Disclosure of your Personal Information with third parties for their marketing or other purposes by clicking the “Do Not Sell/Share link under “The Right to Opt Out of Do Not Sell or Share” below.
o Targeting cookies and other digital tracking technologies by visiting the “Cookie Settings” page on our webpage and mobile apps.
o SMS text messages by replying “stop” to SMS text communications if you have consented to receive them for but not limited to order and delivery status.
o If you use our mobile applications that collect your device’s precise location, you can change preferences on your mobile device to prevent the apps from collecting that information. If you do, you may lose some mobile apps features, such as locating the nearest restaurant from your current location.
How We Retain Your Personal Information
We will retain your Personal Information for the purposes for which the information was collected, as outlined in this Notice. We will retain and use your information to the extent necessary to manage your relationship with us, personalize and improve your overall customer experience, and to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this Statement.
How We Safeguard Your Personal Information
We will take reasonable steps to protect the information you provide us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented appropriate physical, electronic, and managerial procedures to help safeguard and secure your information. Unfortunately, no security system is 100% secure, thus, we cannot guarantee the security of the information you provide to us via the Services.
How We Protect Children’s Privacy Online
We do not knowingly collect or maintain Personal Information about children under the age of 13 unless the Personal Information is provided by a parent, legal guardian, or authorized adult. Our websites or mobile apps are not intended for children under 13. If we learn that the online Services have received Personal Information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA).
Notice to Nevada Residents
Nevada residents have the right to submit a verified request directing us not to sell their Personal Information. If you are a Nevada resident and would like to submit such a request, please send your request to privacy2@darden.com
Notice to California Residents
Personal Information We Collect, Use, and Disclose
We collect, use, and disclose your Personal Information, as described below, for our business and commercial purposes.
|
Category of Personal Information |
Purpose of Collection |
Third Parties to which information was disclosed |
Categories of Sources |
|
Personal Identifiers: Names, addresses, phone numbers, email addresses, date of birth, and other identifiers.
Personal Identifiers of Others: Names, postal addresses, e-mail addresses, and telephone numbers of others to whom you ask us to send information |
We may collect this information to establish a guest record of you, set up rewards and other accounts, create log in credentials for you, and for similar reasons.
We may collect this information to communicate to you about your purchases, transactions, special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions.
We may collect this information to respond to and communicate with you about your requests, concerns, questions, and comments. |
Affiliates, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, providers of technical services
We sell or share for targeted advertising purposes email addresses and online identifiers to marketing and advertising services. |
Directly from you
Our business partners and affiliates
Third Parties you direct to disclose information to us
Social Networks |
|
Demographic Information: Date of birth, marital status, family structures, educational levels, employment status, and household income and dwelling, characteristics of protected classifications under state or federal law, such as gender, race, and military status
|
We may collect this information to determine what interests you to facilitate targeted communications of products and services to you and to judge the effectiveness of any online marketing campaigns. |
Affiliates, delivery services, marketing, and advertising services, providers of payment services, transactional support providers, and providers of technical services.
We sell or share for targeted advertising purposes Internet/Network Information to marketing and advertising services. |
Directly from you
Our business partners and affiliates
Third Parties you direct to disclose information to us
Social Networks |
|
Financial Information: Payment information such as payment card details, financial account information, billing address, and home mortgage. |
Process and collect payments for goods and services. |
Delivery services, providers of payment services, and transactional support providers. |
Directly from you
Our business partners and affiliates
Third Parties you direct to disclose information to us
Social Networks |
|
Commercial Information: Online order and reservation history, and records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
We may collect this information to process your reservations, your loyalty and/or rewards accounts.
We may collect this information to maintain a record of your dining history preferences and tendencies to better serve you and personalize an experience for you. |
Affiliates, delivery services, marketing and advertising services, providers of payment services, transactional support providers, and providers of technical services. |
Directly from you
Our business partners and affiliates
Third Parties you direct to disclose information to us
Social Networks |
|
Internet/Network Information: Device information, logs, analytics data, browsing history, search history, and information regarding a resident’s interaction with an internet website, mobile app, application, or advertisement. |
We may collect this information to improve our website or mobile app functionality, improve transaction bandwidth, and personalize your experience.
We may collect this information to determine what interests you to facilitate targeted communications of products and services to you, and to judge the effectiveness of any online marketing campaigns. |
Affiliates, delivery services, marketing and advertising services, providers of payment services, transactional support providers, and providers of technical services.
We sell or share for targeted advertising purposes Internet/Network Information to marketing and advertising services.
We track the user sessions with Quantum Metrics. |
Your browser or device |
|
Sensitive Personal Information: Username and password, precise geolocation. |
See the disclosures regarding Identifiers and Geolocation |
See the disclosures regarding Identifiers and Geolocation |
See the disclosures regarding Identifiers and Geolocation |
|
Geolocation: Precise location from our device or generated based on IP address. |
We may collect your address; the location associated with the device used regarding your internet activity in order to create demographic analysis of visits to our site and promote interests in our products to better market to and understand our customers. |
Affiliates, delivery services, marketing, and advertising services.
We sell or share for targeted advertising purposes Geolocation information to marketing and advertising services. |
Your browser or device |
|
Audio/Video: Audio recording (e.g., recorded lines) and visual information such as CCTV images and photographs. |
We may collect this information for quality assurance of product/service presentations or communications.
We may collect this information in public areas of our facilities and online to provide safe and secure facilities and to ensure quality assurance. |
Affiliates, providers of technical services and government entities.
Cloud storage services provided by Kaltura. |
Directly from you
|
|
Inferences: Predictions drawn from any of the information identified above to create a profile about your interests and preferences. |
We may collect information regarding what products or services may interest you, your predicted attachment to your purchased products, and your likelihood of dining with multiple restaurant Brands. |
Affiliates, delivery services, marketing and advertising services, and transactional support providers.
|
Your browser device Information generated from your purchases, online browsing, and usage activity. |
|
Other Personal Information: Comments, chats, opinions, and other information you may provide us. |
We may collect this information to respond to and communicate with you about your requests, concerns, questions, and comments. |
Affiliates, delivery services, marketing and advertising services, and transactional support providers. |
Directly from you
|
We retain the personal information we collect for as long as reasonably necessary to achieve the purposes disclosed at the point of collection or in this Privacy Notice unless a shorter retention period is required by law. The length of retention may vary depending upon factors such as:
· The existence of an ongoing relationship between you and us;
· Recordkeeping or legal compliance requirements;
· Supporting the operation and improvement of our business; and
· The need to resolve inquiries or complaints.
You or your authorized agent may opt out of the sale or sharing of your Personal Information by:
· Submitting your request here
· Calling 1-888-467-4123
Your California Consumer Rights
If you are a California resident, the processing of your Personal Information may be subject to the California Consumer Privacy Act (“CCPA”), and you may have certain rights with respect to that information. In order to exercise some of these rights, you must submit a verifiable consumer request. The verifiable consumer request must:
· Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
· Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it properly.
We cannot honor certain requests or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. You may request any or all of this information up to two times in a 12-month period.
Former Team Member
If you are a former team member residing in California, you or your authorized agent may exercise this right by submitting a verifiable employee request to us by either:
· Submitting your request here
· Calling 1-888-467-4123
Authorized Agent
Only you, or a person you have designated in writing as your authorized agent, or who is registered with the California Secretary of State to act on your behalf, or to whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request or do not sell request related to your Personal Information. You may also make a verifiable consumer request or do not sell request on behalf of your minor child.
If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
The Right to Know
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it, and the third parties and service providers with whom we disclose it.
You or your authorized agent may exercise this right by submitting a verifiable consumer request to us by either:
· Submitting your request here
· Calling 1-888-467-4123
The Right to Request Deletion
You or your authorized agent also have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
· Submitting your request here
· Calling 1-888-467-4123
The Right to Correct Your Information
You or your authorized agent have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
· Submitting your request here
· Calling 1-888-467-4123
The Right to Opt Out of Sales or Sharing for Targeted Advertising
You or your authorized agent have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that we refrain from selling or sharing for targeted advertising your Personal Information in the future. You may exercise this right without verification by:
· Submitting your request here
· Calling 1-888-467-4123
The Right to Limit the Use of Sensitive Personal Information Processing
Darden uses and discloses sensitive personal information only for purposes permitted under California law. We therefore do not offer a right to limit the use and disclosure of such information.
The Right to Non-Discrimination
You or your authorized agent have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
· Deny you services.
· Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
· Provide you a different level or quality of services.
· Suggest that you may receive a different price or rate for services or a different level or quality of services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Your Virginia Consumer Rights
If you are a Virginia resident, you may have the following rights with respect to your personal data, subject to applicable exceptions:
The Right to Know
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You also have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Correct Your Information
You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
· Submitting your request here
· Emailing privacy2@darden.com
The Right to Opt Out of Sales
You have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Opt Out of Targeted Advertising
You have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
- Submitting your request here
If you wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
- Submitting your request here
The Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects Concerning a Consumer
Darden does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Virginia law.
The Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising any of your VCDPA rights. Unless permitted by the VCDPA, we will not:
· Deny you services.
· Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
· Provide you a different level or quality of services.
· Suggest that you may receive a different price or rate for services or a different level or quality of services.
Right to Appeal
If you are a resident of Virginia, you may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:
- Submitting your request here
- Emailing privacy2@darden.com
Your Colorado Consumer Rights
The Right to Know
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Correct Your Information
You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
· Submitting your verifiable request here
· Calling 1-888-467-4123
The Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising any of your CPA rights. Unless permitted by the CPA, we will not:
· Deny you services.
· Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
· Provide you a different level or quality of services.
· Suggest that you may receive a different price or rate for services or a different level or quality of services.
Right to Appeal
If you are a resident of Colorado, you or your authorized agent may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:
- Submitting your request here
- Emailing privacy2@darden.com
Verifiable Requests
Verifiable consumer requests must:
· Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
· Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Authorized Agent
If you wish to have an Authorized Agent make an Opt Out of Sales or Sharing for Targeted Advertising and Profiling for Furtherance Decisions request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
The Right to Opt Out of Sales
You or your authorized agent have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Opt Out of Targeted Advertising
You or your authorized agent have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
- Submitting your request here
If you or your authorized agent wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
- Submitting your request here
The Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects Concerning a Consumer
Darden does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Colorado law.
Your Connecticut Consumer Rights
The Right to Know
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Correct Your Information
You have the right to request that any inaccurate or incomplete Personal Information held by us or on our behalf is corrected, by contacting us. We will take reasonable steps to ensure the accuracy of the Personal Information we retain about you. It is your responsibility to ensure you submit true, accurate, and complete information to us, and timely update us in the event this information changes. You may exercise this right by:
· Submitting your verifiable request here
· Calling 1-888-467-4123
The Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising any of your CTDPA rights. Unless permitted by the CTDPA, we will not:
· Deny you services.
· Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
· Provide you a different level or quality of services.
· Suggest that you may receive a different price or rate for services or a different level or quality of services.
Right to Appeal
If you are a resident of Connecticut, you or your authorized agent may also have a right to appeal a decision regarding your consumer rights. You may contact us to appeal any decision we make relating to your request to exercise your rights by:
- Submitting your request here
- Emailing privacy2@darden.com
Authorized Agent
If you wish to have an Authorized Agent make a request on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent, and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected Personal Information.
Verifiable Requests
Verifiable consumer requests must:
· Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
· Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
The Right to Opt Out of Sales
You or your authorized agent have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Opt Out of Targeted Advertising
You or your authorized agent have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
- Submitting your request here
If you or your authorized agent wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
- Submitting your request here
The Right to Opt Out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects Concerning a Consumer
Darden does not engage in Profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as those terms are defined under Connecticut law.
Your Utah Consumer Rights
The Right to Know
You have the right to request access to Personal Information collected about you and information regarding the source of that Personal Information, the purposes for which we collect it and the third parties and service providers with whom we disclose it.
You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Request Deletion
You have a right to request that we delete your Personal Information. You may exercise this right by submitting a verifiable consumer request to us by either:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising any of your UCPA rights. Unless permitted by the UCPA, we will not:
· Deny you services.
· Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
· Provide you a different level or quality of services.
· Suggest that you may receive a different price or rate for services or a different level or quality of services.
Verifiable Requests
Verifiable consumer requests must:
· Provide sufficient information that allows us to verify, to a reasonably high degree of certainty, that you are the person about whom we collected Personal Information. This may include requesting that you provide us with at least two or more pieces of Personal Information to match against Personal Information about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
· Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
The Right to Opt Out of Sales
You have the right, subject to applicable law, to request that we refrain from selling your Personal Information in the future. You may exercise this right by:
- Submitting your request here
- Calling 1-888-467-4123
The Right to Opt Out of Targeted Advertising
You have the right, subject to applicable law, to opt out of targeted advertising. You may exercise this right by:
- Submitting your request here
If you wish to opt out of the targeted advertising or sales of personal information via cookies and similar tracking technologies that occur when you visit our website or mobile app, you may do so by:
- Submitting your request here
Public Forums Available On Our Sites and Social Media
Public forums are available on our sites, and they may include text, photographs and videos or other file formats that are accessible to the general public. Unless we tell you otherwise, any information you disclose in these areas may become public information.
We also provide experiences through social media sites such as Facebook, Twitter, LinkedIn, YouTube, and other similar social sharing sites. Any information you disclose on these Social Media sites may be subject to re-sharing and is visible to any visitor to these sites. Refer to each social media site for their Terms of Use and Privacy Policies.
Changes to this Notice
We reserve the right to modify this Notice at any time for any reason at our discretion. Any change to this Notice will be posted on our Sites and your continued use of such Site shall be deemed your acceptance of any modified terms.
How to Contact Us?
If you have any questions, privacy concerns, or complaints, please send an email to our Privacy team at privacy2@darden.com or send a letter to:
Darden Restaurants
Attn: Privacy Team
1000 Darden Center Drive
Orlando, Florida 32837
Please call for To Go